'Old people still write letters the old-fashioned way: by hand, with a biro, folding up the letter into an envelope, writing the address on the front before adding the stamp. Mostly they don’t have email, and while they often have a mobile phone - bought by the family ‘just in case’ - they usually have no idea how to send a text. So Peter Mandelson wasn’t referring to them when he went on TV in May to press for the part-privatisation of the Royal Mail, saying that figures were down due to competition from emails and texts.
'I spluttered into my tea when I heard him say that. ‘Figures are down.’ We hear that sentence almost every day at work when management are trying to implement some new initiative which involves postal workers like me working longer hours for no extra pay, carrying more weight, having more duties.
'It’s the joke at the delivery office. ‘Figures are down,’ we say, and laugh as we pile the fifth or sixth bag of mail onto the scales and write down the weight in the log-book. It’s our daily exercise in fiction-writing. We’re only supposed to carry a maximum of 16 kilos per bag, on a reducing scale: 16 kilos the first bag, 13 kilos the last. If we did that we’d be taking out ten bags a day and wouldn’t be finished till three in the afternoon.' (LRB article).
media-underground.net